Privacy notice

Please review our Cookies Policy regularly as it is subject to intermittent amendment.

This policy describes how Flamingo Chicks collects and uses personal information about people who visit this website. If you have any queries about this privacy statement please email [email protected]

How do we collect information?

We obtain personal information from you when you enquire about our activities, subscribe to our newsletter, make an enquiry through our website or otherwise provide us with personal information. We may also receive information about you from third parties, for example from our service providers.

What information do we collect?

The personal information we collect might include name and email address. We also gather general information about the use of our website, such as which pages users visit most often and which services or facilities are of most interest.

We place tracking in our emails so that we can track which pages users visit when they click on links in our emails and tell how much traffic those emails send to our site. Our emails track at an individual level, whether the user has opened and clicked on the email. We rarely use this information at a personal level, rather we use it to understand open and click rates on our emails to try and improve them.

We may use the information we collect to personalise the way our websites are presented when users visit them, to make improvements to our websites and to ensure we provide the best service for users. Wherever possible we use aggregated or anonymous information which does not identify individual visitors to our websites.

How do we use this information?

If you subscribe to receive information on projects or request other information through the website, your personal details will be added to our contacts database and will be used to provide you with the services, products or information you have requested and may also be used for administration purposes. We will not use your personal information for any other purpose.

We may use third party website hosting or similar services in which case our service providers will receive your personal data and transfer it on to us.

Do we use cookies?
Yes. Please refer to our cookie policy for details of how we use cookies and the type of cookies served through our web site.

How do we protect personal information?

We take appropriate measures to ensure that the personal information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

Will we disclose the information we collect to outside parties?

As indicated above, your personal information may be passed to our service providers for the purpose of completing tasks and providing services to you. Where we use third party service providers we will make sure there are appropriate controls in place.

We may also need to disclose your information if required by law or if we have your permission to do so. We will not sell any information about your web browsing activity.

Your consent

By providing us with your personal data, you consent to the collection and use of this information in accordance with the purposes described above and this privacy statement.

You also consent to our transferring your information to countries or jurisdictions outside the UK if necessary for the above purposes. These countries may not provide the same level of data protection as the UK. If we do make such a transfer, we will, if appropriate, put appropriate controls in place to ensure your information is protected.

Right of access

You have the right to ask for a copy of the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected. If you wish to exercise these rights please email [email protected]


Our websites may include links to websites run by other organisations. Flamingo Chicks is not responsible for the privacy practices of these other websites so you should read their privacy policies carefully.


If at any time you no longer want to receive information on our products and services, then please let us know by sending an e-mail to [email protected] or ‘unsubscribe’ from the latest mailing you receive from us.

If your personal details change please help us to keep your information up to date by sending an e-mail to: [email protected]

We may change the terms of this privacy statement from time to time. If we do so, we will post the changes here so please check from time to time. By continuing to use our websites you will be deemed to have accepted such changes.

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